Online store regulations
§1 Definitions
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Administrator – the administrator of the Buyers' personal data, which is the Seller
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Seller – owner and administrator of the GYM BUTCHER – PREMIUM WEAR online store – Rafał Czajkowski ,
NIP: 6161566224, REGON: 382170950,
Lwowska 2/8, 59-620 Gryfów Śląski, Poland.
- Complaints and returns address – GYM BUTCHER – PREMIUM WEAR – Rafał Czajkowski, ul. Lwowska 2/8, 59-620 Gryfów Śląski, Poland
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Buyer – a person using the online store and purchasing products
- Product – goods offered by the Seller via the store
- Shop - online shop run on the website www.gymbutcher.com or in the Polish domain www.gymbutcher.pl, by the Seller
- Collection – a set of products that have been introduced as a coherent whole
- Product page – a detailed description and specification of the product contained on one subpage of the store.
- Consumer – a natural person purchasing goods or services through the Store for purposes not directly related to his or her business or professional activity
- Contract – a Product sales contract concluded between the Seller and the Buyer via the Online Store
- Order – a declaration of will of the Buyer submitted via the Store, in which the Buyer indicates in particular the type and number of Products, delivery method, payment method, place of delivery of the Product and his/her data, aimed directly at concluding an Agreement with the Seller
- Payment – making payment for the subject of the contract and delivery
- Proof of purchase – a document confirming the purchase of the Product, in particular an invoice, bill or receipt, issued in accordance with the Act of 11 March 2004 on tax on goods and services (as amended) and other applicable legal provisions.
- Regulations - these regulations of the online store.
- Code - the Civil Code Act of 23 April 1964, as amended.
- Basket – a set of products selected by the Buyer from the assortment available in the Store
- Order – a declaration of will of the Buyer submitted via the Store, in which he clearly indicates the type and quantity of Products, method of delivery, form of payment, place of delivery of the Product and his/her data, aimed directly at concluding an Agreement with the Seller
- GDPR – Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (OJ UEL119, 4.05.2016, p. 1).
- Place of issue of the Product – delivery address or collection point indicated by the Buyer in the Order.
- The moment of delivery of the Product – the moment when the Buyer or a person authorized by him to collect it, other than the carrier, takes possession of the Product
- Delivery – type of delivery service along with the carrier and cost specified in the Delivery Price List available at Shipping Policy – Gym Butcher - Premium Wear
- Payment gateway – an electronic payment system operated by the Seller's partner, enabling payments using methods such as BLIK, PayPal or Shopify
§2 General
- The contract is concluded in Polish, English, or German, in accordance with Polish law and these terms and conditions. The language of the contract will be adapted based on the Buyer's current location.
- The store offers delivery of products purchased in the store in Poland and Germany. Delivery to other countries within the European Union can be arranged individually with the Seller.
- Online store prices may vary depending on region and the current exchange rate – all prices include applicable taxes. Product prices do not include shipping costs. More information about shipping costs can be found in the shipping policy at this link .
- The Seller undertakes to deliver goods free from defects, excluding damage caused by carriers.
§3 Communication and store operation
- The Seller does not charge any fees for contacting the Seller via remote communication. The costs of such communication are borne by the Buyer and correspond to the rates set forth in the agreement entered into by the Buyer with the third party providing the service enabling remote communication.
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The Seller ensures correct operation of the Store in the following current versions of web browsers:
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Google Chrome – last three versions
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Mozilla Firefox – last three versions
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Microsoft Edge – last three versions
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Apple Safari – last three versions for macOS
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Opera – the last three versions
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Apple Safari for iOS – last two versions
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Google Chrome for Android – last three versions
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Samsung Internet – last two versions
It is recommended to use the latest versions of the above-mentioned browsers to ensure optimal functionality and security of using the Store.
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The Buyer may use the Store's data storage option to facilitate future Order placement. To do this, the Buyer must provide a login and password, which are set by the Buyer and must be protected from unauthorized access.
The Buyer has the right to view, update, and correct their data at any time, as well as to delete their account in the Store. Account deletion is possible without providing a reason through the customer panel. In the event of account deletion, all information regarding the Buyer's activity stored in the account will be deleted.
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Confirmation, disclosure and consolidation of all material provisions of the Agreement in order to enable access to this information in the future are as follows:
In electronic form – by sending to the e-mail address provided by the Buyer:
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Order confirmation,
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pro forma invoices,
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information on the right to withdraw from the Agreement,
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these Regulations in PDF format,
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a sample withdrawal form in PDF format,
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In paper form – attached to the completed Order sent to the indicated place of delivery of the Product:
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proof of purchase,
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information on the right to withdraw from the Agreement,
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these Regulations,
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model withdrawal form.
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§4 Withdrawal from the contract
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A consumer has the right to withdraw from a distance contract within 14 days of the date of delivery of the Product, without giving any reason and without incurring any additional costs, except for the costs indicated in Articles 33 and 34 of the Consumer Law. In the case of a contract covering several products delivered separately, the period is counted from the delivery of the last Product. To meet the deadline, it is sufficient to send the declaration before its expiry.
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The declaration of withdrawal from the contract may be submitted on the form available at: Goods return form or in another form consistent with applicable law.
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The Seller shall immediately confirm receipt of the declaration of withdrawal to the e-mail address provided by the Consumer.
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In the event of withdrawal from the contract, the contract is deemed not to have been concluded.
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The consumer is obligated to return the Product within 30 days of withdrawing from the contract. To meet the deadline, it is sufficient to send the Product before its expiry.
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The Consumer shall bear the costs of directly returning the Product, including in situations where, due to the nature of the product, it cannot be returned by standard post.
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The Consumer is liable for any reduction in the value of the Product resulting from use beyond what is necessary to establish its nature, characteristics and functioning.
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The Seller will refund all payments received, including delivery costs, no later than 14 days after receiving the withdrawal notice. Refunds will be made using the same payment method used by the Consumer, unless the Consumer has agreed to a different payment method at no additional cost. The Seller may withhold reimbursement until the Product is received or proof of its return is provided, whichever comes first.
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The right to withdraw from the contract does not apply in relation to:
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services fully performed with the consent of the Consumer, who was informed before the commencement of the service that he would lose the right of withdrawal after its completion;
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contracts in which the price depends on fluctuations in the financial market beyond the Seller's control;
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products made to the individual order of the Consumer;
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perishable or short-lived products;
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products delivered in sealed packaging that cannot be returned once opened for hygiene or health reasons;
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products that were inextricably linked to other items after delivery.
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The provisions of this paragraph also apply to natural persons concluding a contract related to business activities if the content of the contract indicates that it is not of a professional nature resulting from the subject of the business activity conducted.
§5 Agreement and implementation
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Orders can be placed in the Store 24/7.
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To place an Order, the Buyer should perform at least the following steps (some of them may be repeated multiple times):
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adding a Product to the Cart,
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selection of delivery type,
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choice of payment method,
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selection of the place of issue of the Product,
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placing an Order by using the "Order and pay" button.
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The sales contract is concluded upon confirmation of the Order by the Seller, in accordance with § 2 section 5 point 1 of the Regulations.
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Order Fulfillment:
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for Orders paid on delivery (cash on delivery) – immediately after conclusion of the Agreement;
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for Orders paid by bank transfer or via an electronic payment system – after the payment is credited to the Seller’s account, no later than within 30 days of placing the Order, unless the delay is due to reasons beyond the Buyer’s control, of which the Buyer has informed the Seller.
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The commencement of Order fulfillment may be dependent on:
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payment of all or part of the Order price,
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obtaining a trade credit limit of at least the value of the Order,
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the Seller's consent to send the Order cash on delivery.
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The Product will be shipped within the time specified on the Product page; in the case of an Order covering multiple Products, the time is calculated based on the longest of the times specified for the individual Products. The delivery time begins upon commencement of the Order.
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The Product, together with the selected sales document, is sent to the designated place of delivery of the Product using the delivery method chosen by the Buyer, together with the attached documents listed in § 3, paragraph 4, point of the Regulations.
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The Seller may demand reimbursement of shipping costs if the Buyer fails to collect the Product from the place of delivery within the specified time.
§6 Agreement and implementation
The Administrator processes personal data provided by Buyers in the store, including during the registration and account management process, placing an order without registration, as well as when using the store and making purchases.
Providing personal data by the Buyer is voluntary, but necessary to complete purchases and use services provided electronically by the Administrator that require the provision of personal data.
The Administrator processes personal data in order to enable the Buyer to use the store, provide services electronically, conclude and execute product sales contracts, including their settlement, fulfill legal obligations, as well as to identify the sender and process his inquiry sent via the shared Inbox messenger from Shopify .
Buyers' data may also be processed for analytical, statistical and direct marketing purposes, including the sending of commercial information, offers of products and services available in the store, subscription to the Gym Butcher newsletter, as well as for the purpose of establishing or pursuing claims and measuring satisfaction - within the legitimate interest of the Controller.
The legal basis for the processing of the Buyer's personal data is, depending on the situation and the purpose of data processing, Article 6 paragraph 1 letters a), b), c) or f) of the GDPR.
The buyer has the right at any time to:
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access to your data and correct it,
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obtaining a copy of the data,
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deletion or restriction of data processing,
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data transfer,
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object to data processing (including for direct marketing purposes),
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withdraw consent to data processing without affecting the lawfulness of processing carried out before its withdrawal.
The buyer may also lodge a complaint with the supervisory authority.
The Buyer is informed and accepts that the e-mail address provided during the account registration or ordering process is used to communicate with the store regarding account management and order fulfillment, and after giving consent – to send commercial and marketing information and the subscribed Gym Butcher newsletter.
The Buyer also consents to the processing and analysis of non-personal data for statistical and analytical purposes. If consent is obtained, the data may be shared with other entities for their own purposes, including marketing.
The Controller ensures that it applies appropriate technical and organisational measures to protect personal data, taking into account the risk of violating the rights and freedoms of natural persons, the state of technical knowledge, implementation costs and the nature, scope and purposes of data processing.
Contact regarding matters relating to the processing of personal data is possible via:
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e-mail: kontakt@gymbutcher.com ,
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correspondence: Gym Butcher, ul. Lwowska 2/8, 59-620 Gryfów Śląski (preferably with the note "Personal Data").
Detailed information on the processing of personal data, including the Buyer's rights, can be found in the Privacy Policy available at: https://gymbutcher.com/policies/privacy-policy .
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§6 Final provisions
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No provisions of the Regulations may violate the Buyer's rights arising from mandatory provisions of law and may not be interpreted in such a way.
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Registered Buyers will be notified of any changes to the Terms and Conditions via email (to the email address provided when registering an account or placing an order) at least 30 days before the new Terms and Conditions come into effect. Changes may be made, in particular, to adapt the Terms and Conditions to applicable law.
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The current version of the Regulations is always available to Buyers in the tab: Regulations During the execution of the Order and during the after-sales support period, the Terms and Conditions accepted by the Buyer when placing the Order shall apply – except where the Consumer deems them less favorable than the current version and informs the Seller that the current version shall apply.
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In matters not regulated by the Regulations, the relevant provisions of law shall apply.
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The consumer has the right to use out-of-court methods of resolving disputes and complaints:
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by contacting the Masovian Voivodeship Inspector of Trade Inspection in Warsaw, ul. Sienkiewicza 3, 00-015 Warsaw, www.wiih.org.pl in order to initiate mediation proceedings,
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by referring the dispute arising from the contract to the Permanent Consumer Arbitration Court at the Provincial Inspector of Trade Inspection in Warsaw,
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by using the EU ODR online platform: http://ec.europa.eu/consumers/odr/ .
The use of out-of-court dispute resolution methods is voluntary.
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Contact with the Seller is possible:
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via e-mail: kontakt@gymbutcher.com ,
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by correspondence: Gym Butcher, ul. Lwowska 2/8, 59-620 Gryfów Śląski .
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